| A+ Certification - Operating System Technologies |
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| Aims and Objectives |
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| Gain the knowledge and practical experience to be ready for CompTIA PC Support Hardware exam 220-302 |
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| Target Audience |
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| Current IT Service desk personnel wishing to have their skills endorsed and individuals with a good knowledge of PCs and a keen interest to know more and attain A+ Certification |
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| Prerequisites |
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| Delegates should be generally familiar with using PCs, including keyboard and mouse skills, but are not required to have prior experience in computer maintenance. |
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| Course duration: 60 hours |
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| Course content |
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Module 1: Microsoft Operating System Fundamentals
Module 2: Partitions and Filing Systems
Module 3: Windows 9x Installation
Module 4: Windows 9x Primary Features
Module 5: Windows 9x System Structure
Module 6: Windows 2000 Installation
Module 7: Windows 2000 Primary Features
Module 8: Windows 2000 System Structure
Module 9: Windows XP Primary Features
Module 10: Hardware Management
Module 11: Disk Management
Module 12: File Management
Module 13: System Optimisation
Module 14: Windows 9x Diagnostic and Recovery Tools
Module 15: Windows 2000/XP Diagnostic and Recovery Tools
Module 16: Malicious Code
Module 17: TCP/IP
Module 18: Networking
Module 19: The Internet |
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